Shipping policy
Welcome to Glowvia Store. We are committed to delivering your orders safely and on time.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
- Once your order is shipped, you will receive a confirmation message or tracking details.
Cash on Delivery (COD)
- We only offer Cash on Delivery (COD) service.
- No advance payment is required to place an order.
- Customers are requested to pay the full amount in cash at the time of delivery.
Shipping Time
- Delivery usually takes 3–7 business days, depending on your location.
- Remote areas may require additional delivery time.
Shipping Charges
- Shipping charges (if any) will be displayed during checkout before you place your order.
Order Confirmation
- Our team may contact you via phone or WhatsApp to confirm your order before shipment.
- Orders with incomplete or incorrect details may be delayed or canceled.
Failed Deliveries
- If a customer is unavailable or refuses to accept the order at delivery, Glowvia Store reserves the right to cancel future COD orders from that customer.
Damaged or Incorrect Items
- If you receive a damaged or wrong item, please contact us within 24 hours of delivery with clear photos and order details.
Contact Us
If you have any questions about shipping, feel free to contact us through our official website: