Shipping Policy
Welcome to Glowvia Store. We are committed to delivering your orders safely and on time.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
- Once your order is shipped, you will receive a confirmation message or tracking details.
Cash on Delivery (COD)
- We only offer Cash on Delivery (COD) service.
- No advance payment is required to place an order.
- Customers are requested to pay the full amount in cash at the time of delivery.
Shipping Time
- Delivery usually takes 3–7 business days, depending on your location.
- Remote areas may require additional delivery time.
Shipping Charges
- Shipping charges (if any) will be displayed during checkout before you place your order.
Order Confirmation
- Our team may contact you via phone or WhatsApp to confirm your order before shipment.
- Orders with incomplete or incorrect details may be delayed or canceled.
Failed Deliveries
- If a customer is unavailable or refuses to accept the order at delivery, Glowvia Store reserves the right to cancel future COD orders from that customer.
Damaged or Incorrect Items
- If you receive a damaged or wrong item, please contact us within 24 hours of delivery with clear photos and order details.