Shipping Policy

Welcome to Glowvia Store. We are committed to delivering your orders safely and on time.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders are not shipped or delivered on Sundays or public holidays.
  • Once your order is shipped, you will receive a confirmation message or tracking details.

Cash on Delivery (COD)

  • We only offer Cash on Delivery (COD) service.
  • No advance payment is required to place an order.
  • Customers are requested to pay the full amount in cash at the time of delivery.

Shipping Time

  • Delivery usually takes 3–7 business days, depending on your location.
  • Remote areas may require additional delivery time.

Shipping Charges

  • Shipping charges (if any) will be displayed during checkout before you place your order.

Order Confirmation

  • Our team may contact you via phone or WhatsApp to confirm your order before shipment.
  • Orders with incomplete or incorrect details may be delayed or canceled.

Failed Deliveries

  • If a customer is unavailable or refuses to accept the order at delivery, Glowvia Store reserves the right to cancel future COD orders from that customer.

Damaged or Incorrect Items

  • If you receive a damaged or wrong item, please contact us within 24 hours of delivery with clear photos and order details.